Privacy Policy

Last updated: [May 2025]
This Privacy Policy outlines how The First Door ("we", "our", "us") collects, uses, discloses, and protects your personal information when you visit our website or engage with our services.

1. Information We Collect

• Name, email address, company information, and contact details submitted through forms
• Service-related documents shared during consultations or engagements
• Website usage data (via cookies, analytics, or tracking tools)

2. How We Use Your Information

• To respond to inquiries and deliver recruitment or consulting services
• To operate and improve our digital systems (CRM, document control, e-signature)
• To support project-specific documentation, reporting, and compliance
• To meet legal and contractual obligations

3. Sharing of Information

• We do not sell, rent, or trade personal data
• Information may be shared with trusted service providers under strict confidentiality agreements
• Access is limited to authorized personnel on a need-to-know basis

4. Data Security

• Your data is protected by technical, administrative, and physical safeguards
• We use platforms compliant with PIPEDA, GDPR, and relevant international standards
• Backup, encryption, and multi-layer access control are applied where appropriate

5. Privacy of Minors

We do not knowingly collect or process personal information from individuals under the age of 18 without verified consent from a parent or legal guardian.
If such information is discovered, we will delete it promptly. Parents or guardians may contact us directly to review or remove a minor's data.

6. Indigenous Data and Cultural Respect

The First Door respects the privacy, cultural protocols, and data sovereignty of First Nations, Inuit, and Métis communities.
When engaging in projects involving Indigenous peoples or organizations, we adhere to recognized ethical standards and, where applicable, align with OCAP® principles (Ownership, Control, Access, Possession).
We prioritize transparency, community consultation, and culturally sensitive handling of any shared information.

7. Equity, Inclusion, and Community Respect

We are committed to protecting the rights and dignity of all individuals, including transgender, non-binary, Two-Spirit, and gender-diverse people, as well as other equity-deserving communities.
We do not require gender identity disclosure unless relevant to specific services and disclosed voluntarily.
All personal data is processed with privacy, respect, and ethical sensitivity. Individuals may request updates, removal, or restriction of their data at any time.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections or deletion of your data
• Withdraw consent for data processing
• File a privacy-related complaint or inquiry